Product Purchase Policy

We stand committed to providing you the highest quality products and service for the greatest value. We work hard to identify properly sourced ingredients that deliver the potency stated on the label and make sure our products are manufactured using Good Manufacturing Practices (GMPs) (a set of standards that ensure the quality, purity and potency of dietary supplements).

We are confident in what we do – which is why all JYM Supplement Science products are backed by a 100% Satisfaction Money-Back.

We understand finding the right products to support your fitness, performance and health goals is a personal endeavor. Your search should be hassle-free. So, if you order a product that isn’t quite right, we want to hear about it. You can contact us by calling us at (888) 311-0596 or via email at customerservice@jymsupplementscience.com. Our customer service associate will help figure out how to make it right (e.g., by answering questions, by providing a credit or exchange, etc.). Please note, however, that sales of discontinued products or products on clearance are considered final.

Jim Stoppani is not a medical doctor or licensed medical professional. Information contained in this Site is intended for informational purposes only and is not a substitute for the advice of a qualified, licensed healthcare professional. PhD is not responsible for, and shall not be liable for, your or any other person’s actions or decisions taken in reliance on the information on this Site. Our products are not prescription medicines, should not be used as a substitute for medically-supervised treatment or therapy, and are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a qualified and licensed healthcare professional before beginning any diet or exercise program, before taking any dietary supplement, or if you have or suspect you might have a medical condition or health problem.

Our goal is to provide accurate product descriptions and product pricing on this Site, but pricing errors and typographical errors may occur from time to time. We do not guarantee the availability of any product described on this Site. All prices shown are prior to any applicable duties, taxes or shipping costs. We reserve the right to limit quantities and to correct errors or omissions prior to processing a purchase order. Unless state law provides otherwise, we are not liable for any errors or omissions on this Site or for unavailability of any product. Information including product availability and pricing is subject to change, at Our discretion, at any time without notice.

After placing an order, you will receive an e-mail with estimated dates for shipping and delivery. These estimates are precisely that: just estimates. JYM Supplement Science is not responsible for shipping carrier delays, including, but not limited to, those caused by weather or natural disasters.

Note: we do not currently ship outside the United States of America.

Due to our quick processing of orders, it may be difficult for us to make changes to your order after it has been placed. If your order has not been shipped, we will do what we can to accommodate any modifications you may have. You will be responsible for any shipping costs incurred as a result of changes to the order.